Privacy Policy
Last updated: 16 September 2026
1. Who we are
PerfectOne ERP is a product of (“we”, “us”). This policy explains what we collect through this website and how the product handles data. Questions go to .
2. What this website collects
- Enquiries you send us. When you use the contact form, it opens your own email client or WhatsApp with the message prepared. We receive what you choose to send — typically your name, business, email, phone and your message.
- Basic server logs. Our web server records the usual technical details of a request: IP address, browser user agent, the page requested and the time. These are used to keep the service running and secure.
- Local browser storage. The product stores your session and a few interface preferences in your browser. Marketing pages do not set advertising or tracking cookies.
3. The live demo
The demo account is shared and read-only, and it is loaded with sample data. Please do not enter real customer, supplier, financial or personal information into it. Anything typed into the demo may be visible to other people trying the product and may be cleared at any time.
4. Data inside your own installation
When you license PerfectOne ERP, the business data you enter — products, sales, customers, suppliers, staff accounts and accounting records — belongs to you. Where the system runs on infrastructure you control, we have no access to it unless you give us access for support. Where we host it for you, we process that data only to provide and support the service, under the agreement between us.
5. Why we process data
- To answer your enquiry and provide a quote or a demonstration
- To provide, maintain and secure the product and this website
- To meet legal, tax and accounting obligations
6. Sharing
We do not sell personal data, and we do not share it for advertising. We share it only with service providers who help us run the service (for example hosting), where the law requires it, or where you ask us to.
7. Retention
Enquiries are kept as long as needed to deal with them and to maintain a normal business record. Server logs are kept for a short operational period. Customer data in a hosted installation is retained for the term of the agreement and deleted on request afterwards, subject to any legal retention requirements.
8. Your rights
Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, or to object to how we use it. Write to and we will respond.
9. Security
The website and product are served over HTTPS. Access within the product is controlled by user accounts, roles and per-action permissions, and significant actions are recorded in an audit trail. No system is perfectly secure, but we take reasonable technical and organisational measures to protect data.
10. Changes
We may update this policy as the product and our practices develop. The date at the top shows when it was last changed.